1. Introduction
These Terms and Conditions govern your use of the BounceBrake website located at bouncebrake.com, and of the services provided to customers through app.bouncebrake.com and api.bouncebrake.com (together, the “Service”), operated by [BounceBrake legal entity name] (Registration Code: [registration number]), with its registered address at [registered address].
By accessing this website, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website. These Terms and Conditions, together with our Privacy Policy, govern [BounceBrake legal entity name]’s relationship with you in relation to the Service.
2. Cookies
By accessing bouncebrake.com and the Service, you agree to the use of cookies and similar technologies in accordance with our Privacy Policy and Cookie Policy.
Cookies and similar technologies are used to enable the functionality of certain areas, such as keeping you signed in to the Service, and to make it easier for people using our website. We do not use advertising or affiliate tracking cookies. Our payment processor, Stripe, may set its own cookies when you pay.
3. License & Intellectual Property
Unless otherwise stated, [BounceBrake legal entity name] and/or its licensors own the intellectual property rights for all material on bouncebrake.com. All intellectual property rights are reserved. You may access content from bouncebrake.com for your own personal use, subject to the restrictions set in these Terms and Conditions.
You must not:
- Republish material from bouncebrake.com
- Sell, rent, or sub-license material from bouncebrake.com
- Reproduce, duplicate, or copy material from bouncebrake.com
- Redistribute content from bouncebrake.com unless content is specifically made for redistribution
4. User Comments
Certain parts of this website may offer the opportunity for users to post and exchange opinions and information. [BounceBrake legal entity name] does not filter, edit, publish, or review comments prior to their presence on the website. Comments do not reflect the views and opinions of [BounceBrake legal entity name], its agents, or affiliates.
By posting comments, you warrant and represent that:
- You have the right to post the comments and have all necessary licenses and consents to do so
- The comments do not infringe on any intellectual property rights of any third party
- The comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material
- The comments will not be used to solicit or promote business, custom, or unlawful activity
5. Hyperlinking to Our Content
The following organizations may link to our website without prior written approval:
- Government agencies
- Search engines
- News organizations
- Online directory distributors, when they list us in their directories
- System-wide accredited businesses, except soliciting non-profit organizations and charity groups
Other organizations may request to link to our website by contacting us. We may consider and approve link requests from commonly-known consumer or business information sources, trade associations, and other entities at our sole discretion. Approved links must not be deceptive, must not falsely imply sponsorship, and must fit within the context of the linking party’s site.
6. iFrames
Without prior approval and written permission, you may not create frames around our webpages that alter in any way the visual presentation or appearance of our website. Any unauthorized framing of our website content is strictly prohibited.
7. Content Liability
We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that arise from content appearing on your website or that link to our website. No link(s) should appear on any website that may be interpreted as libelous, obscene, or criminal, or that infringes, otherwise violates, or advocates the infringement or other violation of any third-party rights.
8. Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon request. We also reserve the right to amend these Terms and Conditions and its linking policy at any time. By continuously linking to our website, you agree to be bound by and follow these linking Terms and Conditions.
9. Payments, Credits & Refunds
All purchases of credits and subscription plans are final.
We do not provide refunds or credits for:
- Unused or partially used credits
- Partial subscription billing periods
- Dissatisfaction with validation results or accuracy
We will issue a refund only where required by applicable law, or in the following limited cases:
- A duplicate charge or a billing error caused by us
- A verified failure of the Service to deliver purchased credits due to an outage or error on our end
Credits spent on addresses that the Service cannot resolve within 7 days are returned to your credit balance automatically. This is a credit to your balance, not a payment refund.
Credits included with a subscription plan (“plan credits”) are added at the start of each monthly billing period and expire at the end of that period. Unused plan credits do not roll over to the next period and are not refunded. Credits bought as pay-as-you-go credits or credit packs, and free trial credits (“purchased credits”), do not expire. Plan credits are always used before purchased credits.
An account with no activity for 12 consecutive months may be closed and deleted at our discretion, along with any remaining credit balance.
Cancelling a subscription stops future billing; it does not refund the current billing period. Plan credits remain available until the end of the period already paid for and then expire; purchased credits remain available until used, subject to the account-inactivity policy above, consistent with our credits policy described on our Pricing page. See also our Refund Policy.
10. Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- Limit or exclude our or your liability for death or personal injury
- Limit or exclude our or your liability for fraud or fraudulent misrepresentation
- Limit any of our or your liabilities in any way that is not permitted under applicable law
- Exclude any of our or your liabilities that may not be excluded under applicable law
The limitations and prohibitions of liability set in this section and elsewhere in this disclaimer are subject to the preceding paragraph and govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
The service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure. Any results you obtain from using the service depend on factors outside our control.
11. Limitation of Liability
To the maximum extent permitted by law, [BounceBrake legal entity name] and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the service. Our total aggregate liability for any claim arising out of or related to these Terms or the service will not exceed the amount you paid to us in the twelve months preceding the event giving rise to the claim.
12. Contact
If you have any questions about these Terms and Conditions, please contact us:
[BounceBrake legal entity name]
Registration Code: [registration number]
[registered address]
Email: support@bouncebrake.com
Website: bouncebrake.com